Frequently Asked Questions
Find answers to common questions about our products and services
Do your bikes come fully assembled?
Bikes shipped via standard freight require some assembly. However, every bike is inspected and pre-tuned by our professional mechanics before being packed.
How do I determine the correct frame size?
We provide detailed size charts on each product page. For a personalized fit recommendation, please contact our experts with your height and inseam measurements.
Do you offer professional bike fitting?
Yes, we offer comprehensive in-store fitting services using industry-leading technology to optimize your comfort and performance.
Can I return a bike after riding it?
We accept returns on bikes in 'like-new' condition within 30 days. Bikes showing significant wear or damage may be subject to a restocking fee.
What is the warranty on new bicycles?
All new bicycles are covered by the original manufacturer's warranty. We are happy to assist you with any warranty claims through the respective brands.
Do you ship internationally?
Currently, we ship bicycles and components within the United States and Canada. Specific brand restrictions may apply to certain regions.